O U R S E R V I C E S
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Bring your brand to life on all your digital platforms. From strategy, analytics, management and design we help you maximise your brand communication.
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We work within our client’s brief and budget to design a website that captivates your audience, delivers a high level of functionality and provides a positive user experience. For large complex website projects we work with our technology partners, providing them with the designs, and project managing the development, testing and delivery.
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All of our websites are designed from a user experience (UX) point of view. We carry our UX research to ensure that your visitors’ experience on the site is positive, and to support your website objectives.
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We provide creative, brand-consistent digital assets for a range of platforms to suit all your needs whether social media messaging, infographics, advertising campaigns, presentations.
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We create short form video content to support your storytelling and advertising campaigns on social media. We also work with our video partners to create bespoke videos to meet your brief.
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We design creative, captivating and memorable digital campaigns to support your objectives.
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Content management: we work with you and your team to create and collate timely, relevant, and readable content for your website. For larger websites, we can assist with the migration of your contest onto your new website. We also help to identify, onboard and coordinate internal content providers.
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Managing your social media internally can consume scarce resources. We offer a social media management service – collaborating with you to provide regular content (themes, tone & language agreed in advance) and monthly or quarterly reports to allow us to react quickly to key trends.
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We carry out SEO audits to test your site’s performance and make recommendations for improvement in areas including readability, use of keywords, content gaps, backlinks and page and site structure.
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This is related to UX design but includes non-digital touchpoints, and so looks at the whole customer journey. The purpose is two-fold: firstly to identify any obstacles in your customers’ journey so that you can remove them and enhance the journey, and secondly to better understand your customer so that you can communicate effectively with them at the right points in their journey.
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We can provide regular reports on key areas of your site, highlighting key information and enabling you to spot trends, to address any identified issues in a timely manner and to develop a strategic approach to enhancing your website overtime.
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We examine the client’s current website from a UX perspective, mapping customer journeys and identifying issues for resolution along those journeys. We also, where necessary, recruit members of the public to test specific areas of the site, and monitor them as they do so, capturing vital ‘real life’ usability data.
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Project Management is the application of processes, methods, skills, knowledge and experience to achieve specific objectives within an agreed timeframe and budget. We work with your team on the following PM components:
defining the project purpose
capturing the project requirements
preparing the project business case
developing and implementing a management plan for the project
managing the risks, issues and changes on the project
monitoring progress against plan
managing the project budget
maintaining stakeholder communications
vendor management
user acceptance testing
project delivery
